At Quick Globy, we want you to be happy with your purchase. If you are not completely satisfied, please review our policy below.
1. Eligibility for Returns
We accept returns only in the following cases:
- You received the wrong product.
- The product is damaged or defective upon delivery.
- The product is missing parts or accessories as described.
Note: Products must be unused, in their original packaging, and returned within 7 days of delivery.
2. Non-Returnable Items
We do not accept returns for:
- Toys, puzzles, or home décor items damaged due to customer misuse.
- Products without original packaging or proof of purchase.
- Items purchased during clearance or special sale events (unless defective).
3. Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
4. Damaged or Wrong Product Received
If your order arrives damaged, defective, or incorrect:
- Contact us within 48 hours of delivery at support@quickgloby.com with your order number and clear photos of the product and packaging.
- We will arrange a replacement or refund based on your preference and product availability.
5. Cancellations
- Orders can be cancelled within 12 hours of placing them by contacting us at support@quickgloby.com.
- Once the order is processed or shipped, it cannot be cancelled.
6. Contact Us
For returns, refunds, or cancellations, please reach out to us:
📧 support@quickgloby.com
🌐 www.quickgloby.com
Shop Smart. Shop Quick. Shop Globy.